It unites all company numbers into a single network,
Provides multichannel for your numbers,
Keeps audio recordings of all conversations,
Shows all missed calls,
Displays information about the client when calling,
Transfers customer call data to your CRM,
Generates reports on customer activity and employee performance
the ability to receive several calls to one phone number at the same time,
customers will never hear a busy tone on the handset,
customers will always be able to get through,
the number of calls will increase significantly.
an incoming call is received simultaneously by several extension numbers,
making calls easier
customer response time will be reduced,
fewer missed calls,
Employees will stop handing each other mobile phones.
a special tab in your personal account, where all missed calls are displayed.
until the client is called back his call remains in this tab.
this allows you to handle more calls and get up to 30% additional sales.
Saves data about all calls: time, and duration,
records of all conversations,
list of missed calls,
detailed analytics and much more.
you can listen to any conversation,
it motivates employees to work more efficiently,
it encourages staff to address customer issues rather than responding formally,
training new employees becomes faster and easier.
Personal account for managing telephony
Prevent and control lost calls
Call history and audio recording of all conversations
Consolidation of landline and mobile numbers into a single network
Saving and connecting existing numbers to the PBX
Ensuring multi-channel
Personalized greetings
All features of the Lite plan
Analytics per employees and departments
Integration of telephony with your CRM
Plugin for Chrome - telephony in the browser
Client base. Quick search by number and dial
Call and SMS from the client card
Interactive voice menu (IVR)
Statistics on the work of employees
Client Activity Trends
Employee and Department Performance Metrics
Button for ordering a call on your website - GetCall
Module for processing a large number of Call Center calls
Service for tracking calls from advertising Call Tracking